The following piece is written by IP Finance team member Neil, but posted by Jeremy for purely technical reasons.

Trade mark professionals tend to have only a partial sense of the commercial role that trade marks
play. Within the context of prosecution and registration, this perception is
shaped by the bedrock legal proposition of the trade mark world, viz. that a
trade mark is a source indicator. This is true, but approaching trade marks in
this way is likely to miss the overall picture: how do trade marks work within
the broader commercial setting? For that
reason, I was intrigued by a US
company called True Drinks, Inc. (a NASDAQ-listed company). True Drinks
describes its company mission as helping parents make intelligent choices about
the selection of beverages for their families (and especially their children).
Think soft drinks without a harmful
sweetener and containing no artificial ingredients, but appealing enough in
taste and container appearance to attract the most demanding young consumer. As
the company declares, "True Drinks is a natural healthy beverage company
focused on improving the health and wellness of our lives…"
Let's assume that the company
has met this product challenge and that it has come up with a drink that meets
these requirements. Enter the cold blast
of commercial reality. How does the company successfully distribute and market
its products when shelf space is restricted and competition is fierce? The company can sing its own praises on its
website under "About Us", here, and it can hope that readers will
find their way to their product ("build it and they will come"). Or it can seek to use trade marks, both their own and those of third parties, to get its message out in a compact and
effective way. It seems to me that True
Drinks has done a fascinating job in carrying out a trade mark-based strategy.
Consider the company's home page, here. Splashed across the upper
portion are moving images of the stylized trade marks (not simply the company
name) of Disney, Marvel (the comic book
and media company acquired by Disney), Safeway (a major US grocery chain), Rite Aid (a leading U.S. pharmacy
chain) and the one and only Walmart. Above these moving marks is graphics
highlighting the company's flagship product—known as AquaBall, all of this
under the company name itself (True Drinks). What do we learn from the use of
this collection of trade marks?
First, take the company's name and house mark. True Drinks is a
clever selection, just distinctive enough to take it out of the descriptive
camp while at the same time sending the message that there is something
"genuine and honest" about the
company's products. But reliance on "True
Drinks" on its own will not get the company shelf space and distribution
clout: enter Disney and Marvel, which have agreed to license proprietary
characters for use on the company's products (presumably these characters will
change over time). The products now benefit from the widespread visual
recognition that these characters enjoy (in a manner as, I think, Professor
Jessica Litman coined the phrase—"Breakfast with Batman").
Not only that, but the stylized Disney and Marvel tradevmarks (not
merely the word mark) are prominently splashed on the home page of the
company's website, serving at least two marketing purposes. First, the use of the marks signals that the
Disney/Marvel brands are willing to be associated with True Drinks. Moreover,
according to CEO Lance Leonard in a
recent Bloomberg radio interview, the company was selected as a licensee by Disney/Marvel precisely because the
company has met their rigorous product standards. Disney/Marvel is not only
about glitz, glamour and excitement: it is also about trust. As we are often told, at the end of the day, a
successful brand is one that inculcates consumer trust in its products. While Disney/Marvel
are not themselves the purveyor of the products, their association with True
Drinks succeeds in conveying the coveted notion of trust to customers.
The company then seeks to exploit its distribution network for
branding purposes. As Leonard noted,
unless a company such as True Drinks can succeed in distributing its
product, it has no chance at commercial success. Based on the presence of the
stylized Safeway, Rite Aid and Walmart marks on the website, the message sent
to customers is that the True Drinks products can be purchased at all the right
places. Moreover, the company
enjoys positive association with well-known third-party distributors. The company also seeks to take advantage of the
prior affiliations of its management, such as Nestle and Pepsico. The message here is again one of trust,
tinged with experience and the wisdom that comes with it. A "start
up" of sorts, yes, but one with solid roots in its industry.
Against this backdrop, the company also attends to the branding of its products, such as its naturally
flavoured water drink product—which it calls AcquaBall. Disney/Marvell and
Safeway/Rite Aid/Walmat can only take the company so far. Also, Disney/Marvel
may not be around forever as a commercial partner and so the company needs to
develop product goodwill on its own.
There we have it—the use of multiple marks, each of which serves a
distinct role in sending a specific message to customers in furtherance of the
company's overall branding goals. The very complexity of this branding
structure shows just how difficult it is for a company to enter
the drinks market successfully, even at a niche level. "Difficult', but not impossible.